In "Aberrant Capitalism: The Decay and Revival of Customer Capitalism," Hunter Hastings explores the critical issues facing modern capitalism and its departure from customer-focused principles. He argues that many of the criticisms directed at capitalism stem not from the system itself, but from the way corporations have evolved, prioritizing shareholder value over customer needs. This shift has led to a tarnished reputation for capitalism, characterized by inequality and disillusionment among younger generations. Hunter Hastings proposes a return to "customer capitalism," advocating for a new model he calls "entrepreneurial management" that integrates entrepreneurship with effective management practices to restore focus on customer value. This book is essential reading for anyone interested in understanding the future of capitalism and how it can better serve society. Pick up your copy today to gain valuable insights into how we can revive capitalism for the benefit of all stakeholders.
My guest today on Your Partner In Success Radio, Hunter Hastings is an accomplished economist, entrepreneur, and author with a rich background in corporate marketing and executive leadership. He has held key positions such as Chief Marketing Officer in a global consumer products company, CEO of a Silicon Valley start-up, and Senior Partner in a consulting firm, advising Fortune 500 clients on customer motivation and service strategy.
An adjunct professor at Hult International Business School, Hastings has authored seven books, including his latest, Aberrant Capitalism: The Decay and Revival of Customer Capitalism, published by Cambridge University Press. That book is on my desk as we speak. A graduate of Cambridge University with a master's degree in economics, he is also a venture capitalist and host of the Economics for Business podcast, where he advocates for entrepreneurship and customer-centric business practices.
The Economics for Business Podcast
BOOK REVIEW: Aberrant Capitalism by Hunter Hastings